Terms of service

Terms of Service

Welcome to Kratom Locker (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://kratomlocker.com (the “Site”) and any services, products, content, or features made available through the Site (collectively, the “Services”).

By accessing or using our Site or purchasing our products, you agree to be bound by these Terms, as well as our Privacy Policy and Refund Policy. If you do not agree to these Terms, you are prohibited from using the Site or purchasing any products from us.

1. Eligibility

You must be at least 21 years of age to access the Site or purchase products from Kratom Locker. By using the Site, you represent and warrant that you are of legal age to purchase kratom in your jurisdiction. You also represent that the use or purchase of our products is legal where you live.

2. Compliance with Local Laws

It is your sole responsibility to know your local, state, and federal laws regarding the purchase, possession, and use of mitragyna speciosa (kratom). While kratom is federally legal in the United States, several states and municipalities have imposed restrictions or bans.

We do not ship to the following U.S. states where kratom is banned:
Alabama, Arkansas, Indiana, Rhode Island, Vermont, and Wisconsin.

We also do not ship to the following localities:
San Diego (CA), Sarasota County (FL), Union County (MS), Jerseyville (IL), or Denver (CO).

We reserve the right to cancel orders that violate applicable local, state, or federal laws.

3. FDA Disclaimer

None of the statements on this website have been evaluated by the U.S. Food and Drug Administration (FDA). Kratom products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a licensed healthcare provider before using kratom.

4. Product Use and Medical Disclaimer

By purchasing products from Kratom Locker, you acknowledge and agree that:

Kratom is not a substitute for professional medical advice or treatment.
You assume full responsibility for all outcomes related to the use of our products.
You understand and accept the inherent risks associated with using kratom.
You will not hold Kratom Locker or its affiliates liable for any adverse effects resulting from the use or misuse of our products.

5. Shipping & Risk of Loss

Once an order is shipped, the risk of loss and title for purchased items pass to the customer. Kratom Locker is not responsible for delayed, lost, or seized packages due to misdelivery, incorrect address, or legal restrictions.

If your order is returned due to failed delivery or illegal importation, any refund will be issued minus the original shipping cost and may include a restocking fee.

6. Payment and Billing

All transactions must be authorized by the cardholder or account holder. You agree to provide current, complete, and accurate payment and account information for all purchases.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or violation of local laws.

7. Age Verification

We use third-party age verification tools to confirm that customers are at least 21 years old. By placing an order, you agree to this process and affirm that you meet the minimum age requirement.

8. Limitation of Liability

To the fullest extent permitted by law, Kratom Locker and its affiliates will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

Your use or inability to use the Site
Unauthorized access or alterations to your account or data
Issues related to product use or misuse
Any third-party content or services accessed via our Site

9. Indemnification

You agree to indemnify and hold harmless Kratom Locker and its affiliates from any claims, losses, damages, liabilities, or legal fees arising out of:

Your use of our Site or Services
Violation of these Terms
Violation of any law or third-party rights

10. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Kratom Locker or its content providers. You may not use, copy, or distribute any content without our express written permission.

11. Third-Party Links

Our Site may contain links to third-party websites. Kratom Locker is not responsible for the content, policies, or practices of those sites. You access them at your own risk.

12. Product Availability and Pricing

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to change, limit, or discontinue products at any time.

13. Termination

We reserve the right to suspend or terminate your access to our Site or Services at any time for any reason, including violation of these Terms.

14. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to its conflict of laws principles. You agree to the jurisdiction of the courts in [Insert County, State] for any disputes.

15. Dispute Resolution & Arbitration

Any disputes arising from these Terms or use of our Site will be resolved through binding arbitration under the rules of the American Arbitration Association. The arbitration will take place in [Insert State], and its decision will be final.

You waive the right to participate in any class action lawsuits against Kratom Locker.

16. Changes to Terms

We reserve the right to change these Terms at any time. Continued use of the Site after any updates constitutes your agreement to the new Terms.