Shipping Policy

Shipping Policy

Kratom Locker is committed to providing fast, reliable, and discreet shipping across the United States. Our goal is to ensure that your order arrives on time and in perfect condition.

We ship all orders from our facility in Florida.

Processing Time

All orders are processed within 1–2 business days (Monday through Friday). During peak times or major sales, processing times may be slightly extended, but we always strive to ship your order as quickly as possible.

Shipping Methods & Rates

We offer several shipping options through trusted carriers, including USPS and UPS. Shipping rates and estimated delivery times will be calculated and displayed at checkout.

Standard Shipping: 3–5 business days
Expedited Shipping: 1–3 business days

Please note: Shipping times are estimates and not guaranteed. Once a package leaves our facility, it is in the hands of the carrier.

Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress directly through the carrier’s website.

Shipping Restrictions

We comply with all federal and state laws regarding the sale and shipment of kratom. Some states, cities, or counties may prohibit the purchase or possession of kratom products. It is your responsibility to know and comply with your local laws before placing an order.

If your order cannot be shipped to your location due to legal restrictions, we will notify you and issue a full refund.

Lost, Stolen, or Damaged Packages

Kratom Locker is not responsible for lost or stolen packages after they are marked as delivered. If your package arrives damaged, please contact us within 48 hours with photos, and we will work with you to resolve the issue.

For any questions or concerns, feel free to contact our support team at contact@kratomlocker.com